Frequently Asked Questions
Everything you need to know about your next favorite piece.
What materials are used in your jewelry?
We prioritize skin safety by using high-quality materials including 14k Gold, 925 Sterling Silver, and implant-grade Titanium. All our pieces are nickel-free and hypoallergenic.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic US. International orders may take 7-14 business days depending on the destination and customs processing.
Can I return earrings or body jewelry?
For hygiene and safety reasons, we cannot accept returns on pierced jewelry items once the tamper-evident seal has been broken. Other accessories may be returned within 30 days.
How do I care for my jewelry to prevent tarnishing?
To maintain shine, avoid contact with perfumes, lotions, and pool water. Clean your pieces gently with a soft microfiber cloth and store them in a dry, airtight container when not in use.
Do you offer professional piercing services?
Get Pierced Co. is currently an online-only boutique specializing in high-end jewelry. We recommend visiting a licensed professional piercer for the actual piercing procedure.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.